MORE: Butler County Child Support Enforcement Agency
During the first quarter of 2017, the agency said it collected 115 phone payments totaling $74,677.
By comparison, parents made 1,126 phone payments totaling $425,180 during the first quarter of 2018 — an increase of more than 500 percent, according to the agency.
“This huge influx in over the phone payments is a testament to the desire by our customers to be able to pay their child support in the most simple, convenient and cost-effective way possible,” said Narka Gray, assistant director of the Butler County Child Support Enforcement Agency.
MORE: Court orders man to pay $2M in child support in 'bizarre' case involving identity theft
Before the agency offered the pay-by-phone option, parents who wanted to pay by credit card had to physically visit the Butler County Child Support Enforcement Agency’s payment window or pay online through a third-party vendor who charged a service fee.
In addition to the above-mentioned options, parents can also pay support by: bank deduction, income withholding to their employer, mailing a check to Ohio Child Support Payment Central located in Columbus, Ohio, credit card or cash payments at the agency’s payment window, credit card payments online through e-childspay.com and via MoneyGram which is accepted at several major retailers.
The Butler County Child Support Enforcement Agency said it collects an average of $13 million through all payment methods quarterly.
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