Margie Collier, wife of the veteran from Kettering said, "They came back and said, 'We find that there was no neglect or wrongful act committed by the VA or any of the VA personnel. And frankly, if you don’t like this, you can sue the United States.' "
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Clark found that documents from the U.S. Veterans Health Administration handbook, obtained Wednesday, clearly spell out that VA staff is required to tell patients.
According to one directive: "All test results requiring action must be communicated by the ordering provider, or designee, to patients no later than 7 calendar days from the date on which the results are available."
The veteran's infection had become so bad, his wife said, that in May, Kettering Medical Center doctors were forced to amputate the man's leg above the knee. The Colliers filed a federal medical negligence claim, which was denied last month.
"Somebody needs to get in there and fix this, I don't care who it is," Margie Collier said.
The Colliers said they are reaching out to every U.S. senator because they want to ensure that what happened to Kenneth Collier does not happen to other veterans.
As of Wednesday night, Dayton VA administration officials had not responded to our question asking whether they still believe proper policy was followed in the Collier case.
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